I have been a member of twitter now for about 3.5 years. When i first heard about it and heard the usual “im eating a sandwhich” style stories, i always thought, ill never join. Well I did, and now, i’m definately and avid tweeter. It has become a large part of my life.
But it is people I know who don’t use twitter always ask “why?”. Well Twitter is a massive tool in helping people communicate but it also can help people meet others, gain new friends, but one thing lately it has been able to do is help solve problems.
We recently had an issue with some flights at work and was trying to track down a sales contact. So I did what so many people I follow have done. I tweeted the airline to their social media team. this was about 4pm on a Friday afternoon. I got a response within 20 mins and we had the contacts email first thing monday morning!
I also recently had some problems with the move to my new apartment. A few tweets, a direct message from them and the situation was resolved… to my benefit! I could not believe it! (full details of the move to come). It has been amazing meeting so many new people around the world via the power of twitter. I have had blog posts syndicated out to other sites, met new friends in other countries as I travelled around the world and now I get to enjoy the power of twitter here in Seattle as I get around the city with recommendations from fellow twitter users.
It has gone from a way to tell people what im doing, to interacting with others and also a way of connecting people to the world, to help solve problems and get things done!
To Twitter… thank you!